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Part Time Account Executive

Part Time Account Executive

Part Time Account Executive

Global Medical Response
Juneau, AK 99801

Job details

Job Type

Job Description:
Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost, and we will be there when you need us.

With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions and disaster response.


Guardian Flight is excited to announce the addition of an Account Executive position for Skagway, Alaska. Guardian Flight is Alaska's largest Air Medical provider. We operate 8 Air Medical Bases strategically located to maximize coverage to all Alaskans. Our operation utilizes a large fleet of fixed and rotor-wing aircraft staffed with Critical Care Flight teams to care for and transport Alaskans in need.

Guardian Flight is currently in search of a resident familiar to the needs and challenges specific to the community of Skagway. This position will serve as a direct liaison to our Clinical and Aviation Operations, to better serve the community's needs. This position has flexible part time hours, with occasional light travel.

Each community in Alaska is unique. The Account Executive will provide a locally focused approach so that we may better enhance our care delivery. This role will support and work with local Fire, EMS, and Healthcare agencies to identify areas where Guardian Flight can help strengthen community healthcare resources. This may include facilitating and or delivering identified educational needs to or in partnership with local agencies.

  • Initiate and maintain routine contacts (to include visits, phone calls and mailings) to existing clients in order to ensure smooth working relationships (field-based customer support)
  • Build solid relationships with personnel at various facilities in order to promote services and ensure community needs are supported
  • Works with Operations, Business Development, and Clinical Management to build and design solutions tailored to the unique needs of each community
  • Work with Business Development in developing effective communication and marketing material (for internal and external purposes)
  • Assist operations in the development of systems that encourage feedback from crews regarding barriers in service delivery
  • Works with Business Development to create and implement a customer relation plan
  • Respond to, document, and ensure follow up to all service inquiries received from internal and external customers in a timely and thorough manner
  • Participate in new employee orientation regarding the importance and goals of GMR's Customer Service Policies/Procedures
  • Provide weekly updates on customer/community interactions
  • Adhere to all company policies and procedures
  • Perform other duties as assigned.

  • First Responder background or experience is preferred.
  • Familiar with a variety of field concepts practices and procedures.
  • Detailed knowledge and demonstrated leadership skills.
  • Applicant is expected to have knowledge of commonly used concepts, practices, and policies within the business relationship field.
  • Relies on extensive experience and judgment to plan and accomplish goals.
  • May lead or direct the work of others.
  • A wide degree of creativity and latitude is expected.
  • Advanced computer skills.
  • Well-developed management skills.
  • Effective oral, written, and interpersonal communication skills.

  • Occasionally: Repetitive tasks, high pressure
  • Frequently: Intense tasks

  • Occasionally: Walking inside, carrying no greater than 25 pounds, kneeling, stooping, bending, and leaning
  • Frequently: Hearing/listening, clear speech, touching, typing.
  • Constantly: Sitting, seeing.


Employee must consistently exhibit our guiding principles:
  • Patient Care - We continually earn the privilege to care for our patients. It is at the forefront of everything we do.
  • One Team - We respect each other and achieve together what no individual can alone.
  • Innovation - We are driven to develop solutions that inspire progress.
  • Vigilance - We will never waver in our commitment to safety and preparedness in the fulfillment of our duties.
  • Ownership - We are accountable for what we do and take pride in how we do it.
  • Citizenship - We are dedicated to being good stewards in the communities we serve.
EEO Statement:
Global Medical Response is an equal opportunity employer and as such, affirms in policy and practice to recruit, hire, train and promote, in all job classifications without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, disability status or status as a protected veteran. Reasonable accommodation will be provided for qualified individuals with disabilities and disabled veterans in job application procedures.

This document in no way constitutes a contract of employment. This description is not intended to be an exhaustive listing of all skills, duties, or responsibilities associated with the job. Management reserves the right to revise the job, or to require that other or different tasks be performed, should circumstances change (i.e., changes in personnel, workload, or technological development)

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• Mobile: NA

• Location: 58.357643:-134.57005

• Post ID: 21961109

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